By Steven Harris
Top presenter and coach Steven Harris offers a hugely charged useful advisor to customer support, according to the award-winning rules utilized by his consultancy Energize Learning.
Fired Up and able to pass! is choked with tips and workouts to aid readers paintings in the direction of height functionality either as contributors and in the groups they manage.
The booklet is split into 3 elements: half One makes a speciality of thoughts for self-management and top functionality; half describes the talents and behaviours required to have interaction successfully with consumers and associates alike; ultimately half 3 specializes in the management talents had to get groups, departments and firms all fired up and able to pass in any respect times!
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Extra resources for Fired Up and Ready to Go!
Fired Up and Ready to Go! by Steven Harris